Work History

Senior UX/UI, Customer/Employee Journey, and digital strategy leader with deep experience in enterprise app design, marketing automation, Power Platform, CMS development, and AI integration. Responsible for building workflow tools that streamline processes, creating award-winning digital experiences, and guiding teams in adopting emerging tech. Committed to user-centered design, innovation, collaboration, and delivering measurable results across large, fast-moving organizations.

Cox Communications

Sr Software Engineer, UX/UI Designer Cox Communications

August 2016 – Present, Atlanta

  • Lead UX/UI design for enterprise apps improving employee productivity and engagement
  • Facilitate Design Thinking sessions; create logos, presentations, and internal branding
  • Build Power Platform interfaces, design internal tools like Jump URL shortener and GapAssist (collaboration alignment solution)
  • Collaborate across teams to align design strategy with enterprise goals
  • Facilitate multiple training and engagement events each month
  • Lead communications designer/developer reaching as many as 5,000 unique subscribers weekly

Accenture

Associate Manager, Solutions Engineering Accenture

February 2013 - August 2016, Atlanta

  • Designed and developed field technician tools (jQuery Mobile) that cut workforce needs by 50% via innovative automation solutions
  • Created gamified sales app improving transparency and motivation
  • Integrated image upload tools into CX Connect for quality assurance
  • Created multiple HTML prototypes and mockups for management to share concepts with leadership

The Pedowitz Group

Sr. Solutions Engineer The Pedowitz Group

February 2010 - June 2013, Atlanta

  • Consulted Fortune 500 clients regarding on-demand content generation and marketing automation
  • Built custom integrations and templates for Marketo/ExactTarget
  • Certified Marketo Technical Consultant
  • Certified ExactTarget Technical Consultant
  • Created XML/XSLT/XSL online menu for Chipotle Mexican Restaurant
  • Created RM6 assessment tool and ROI calculator

AFS Technologies

Marketing Director AFS Technologies

March 2007 - June 2010, Atlanta

  • Led digital strategy for enterprise software division in food & beverage industry
  • Designed and managed websites, SEO, social media, and outbound campaigns
  • Increased conference attendance and trade show leads through targeted campaigns
  • Facilitated numerous webinars for multiple ERP channels
  • Integrated SalesForce web hooks into multiple web properties to streamline the sales process
  • Created posters, postcards, tradeshow marketing collateral, demo and presentation print collateral, and branded merchandise

Harland Clarke

E-Commerce Technology Manager Harland Clarke

May 2004 - June 2007, Atlanta

  • Directed e-commerce strategy, SEO, and UX for 80K+ SKUs
  • Led CMS development and private label migration for Fortune 100/500 clients, including Wal-Mart, Staples, and Costco
  • Managed cross-functional team of 12 across design, QA, PM, and analytics

DataMan Systems

Managing Partner / Marketing Director DataMan Systems

January 1995 - May 2004, Atlanta

  • Built and scaled web services business with 30% annual growth
  • Designed CMS, SEO strategies, and award-winning websites
  • Managed 50+ domains monthly; led client acquisition and retention
  • Designed, built, and managed the largest subscriber-based magazine in the state of Georgia (GA Magazine) website