Following My Career through Highlights

My Award-Winning Career

Innovative Awards for Design and Strategy Solutions
  • Founded DataMan Systems, delivering CMS solutions for SMBs nationwide
  • Won national awards for EMC websites & newsletters across Georgia (National Marketing & Member Services Conference)
  • Earned First Place for websites for Georgia Magazine (1M+ subscribers) from Magazine Association of Georgia
  • Built enterprise CMS supporting 80K+ SKUs for Walmart, Costco, and Staples
  • Developed Chipotle online ordering solution leveraging XML/XSL/XSLT
  • Designed Self-Service Password Management app used by 20,000 employees to manage network access
  • Led design and strategy for MS HoloLens POC
  • Multiple Power Platform apps, including Business Rating, Employee Profile, CCI Giving, Power News, PowerComms, and Call Automation

UX/UI Strategy

Solving Challenges for Some of America’s Largest Organizations

Drive research-led design grounded in user needs and clear client objectives

Responsible for defining user personas and guiding product decisions

Deliver enterprise UX solutions aligned with business outcomes

Serve as Design Thinking Subject Matter Expert

Certified LUMA Facilitator accelerating innovation, alignment, and decision-making

Lead cross-functional workshops and innovation sessions

Built Preferred Client Profile to improve team alignment

Led GapAssist transformation to enhance collaboration and ensure team and department gaps were identified

Created the Employee Engagement Scoring framework for data-driven insights into employee loyalty, retention, and connection

UX/UI Research

Understanding How to Improve & Enhance a Customer’s Journey

Led end-to-end UX strategy, aligning brand, product scope, and business goals with customer needs

Championed journey mapping & user intent, ensuring intuitive, accessible, high-value experiences

Built Design & Strategy process for enterprise Portals & Collaboration department

Launched “Mobile Everything” initiative (strategy + brand identity)

Redesigned enterprise Self-Service Password Management journey (enterprise-wide adoption)

Developed Unified Portal Strategy & framework for the CCI Enterprise, Development & Operations (ED&O) department

UX/UI Design

Creative Design Solutions for Print & Web

Deliver scalable, standards-driven design, improving speed, consistency, and usability

Establish design systems & frameworks to ensure cohesive, intuitive user experiences and customer journeys

Produce award-winning UX solutions across enterprise organizations

Create high-engagement webinars & training, driving sustained audience growth

Lead UX Designer, Portals & Collaboration for multiple Enterprise Technology & Support departments for over 3 decades

Designed enterprise UX/UI, branding, and experiences across multiple initiatives for several leading enterprise organizations

Lead Comms Designer and creator of PowerComms, an email-focused communications app that replaced a costly third-party solution with per-user licenses and annual fees